Shipping & Delivery
📦 Production & Shipping
All products are made individually for you.
This means: Your order will only be produced after it has been received and then shipped. There is no stock holding.
⏱ Delivery Time
Within Germany, the delivery time is usually 5–10 working days.
This consists of:
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Production Time: 2–5 working days
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Shipping Time: 2–5 working days
Please note that in individual cases (e.g., during high demand or special production requirements), there may be slight delays.
🌍 Shipping Area and Delivery Times
We deliver to Germany, all EU countries, the USA, and many other countries. Whether we deliver to your address can be seen in the ordering process.
Germany: usually 5–10 working days
Other EU Countries and USA: usually 5–12 working days
Other Countries: usually 7–20 working days
For deliveries outside the EU, customs duties or import fees may apply.
🚚 Shipping Service Providers
Shipping is carried out by external shipping service providers. The selection depends on the product and destination address.
💰 Shipping Costs
The shipping costs depend on the product and delivery country. They will be displayed in the ordering process before you complete your order; within Germany, they start from €4.99.
📬 Shipment Tracking
As soon as your order has been shipped, you will receive a shipping confirmation via email with a tracking number (if available).
⚠️ Important Notes
Since each product is made individually for you, the delivery time may be longer than for stock items.
Please ensure that your delivery address is correctly provided, as no changes can be made after production has started.
❗ Note on Personalized Products
Custom-made products are excluded from exchange unless there is a production defect.
📩 Questions about Shipping
If you have any questions, you can reach us at any time at:
info@loqal.world
As of: 09.10.2026